Why test-driving a Lamborghini won't help your CRM decisions.

Imagine, if you will, that you are in the market to improve the performance, handling, top speed and styling of your run of the mill car.

You manage to track down, via the Internet, a trusted company who advertise that you can have the required work done in their capable hands. You make a call to the number on their website and are told that they are willing to discuss your requirements, in person, that day.

You get in your car (it makes sense to let them see what you already have) and go to their workshops.
You spend the next 20 minutes discussing what you'd like, what your expectations are and ask if they can help.
It turns out, not only can they help, they can give you a free trial of their services!

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SugarCRM How-To - Create a Total Commission Calculated field

Version 6.2 of Licensed editions of SugarCRM (Professional, Corporate, Enterprise and Ultimate) saw the option of creating custom Calculated Fields.

This post shows how to create a calculated field which will give a Total Commission Due based on the value of an Opportunity and a Commission percentage rate.

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SugarCRM How-To - Create a calculated field to count days until a date

Since version 6.2, Licensed editions of SugarCRM (Professional, Corporate, Enterprise and Ultimate) now give the option to create Calculated Fields.

This post shows how to create a calculated field which will give a countdown of the number of days until a date stored in another field.

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SugarCRM Tip of the Day - Official SugarCRM Office Plug-ins

If you are using one of the licensed editions of SugarCRM (Professional, Corporate, Enterprise or Ultimate) you automatically receive the SugarCRM Office integration plug-ins for Microsoft Outlook, Word and Excel.

In order to use these, you will need to download them and install them on the computer that you use for that particular program.

If you have not yet installed the plug-ins, have recently acquired a new computer or have upgraded your Microsoft Office to a more recent version, you will need to install the correct plug-in in order to take advantage of the features.

See the instructions below on how to find and download the plug-ins

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SugarCRM Claims Top CRM Awards

SugarCRM came away from the 10th Annual CRM Magazine's CRM Market Leaders' Awards with four awards:

  • Winner - Open Source CRM.
  • Leader - Midmarket Suite CRM.
  • Leader - Small-Business Suite CRM.
  • One to Watch - Sales Force Automation.

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Social Business Roadshow comes to London

The Social Business Roadshow, sponsored by IBM and SugarCRM and hosted by EnableIT, will be held at the IBM Forum on London's Southbank on November 2nd 2011.

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CRM Conference NYC 2011

bnetTV interviews John Carini, SUGAR CRM, VP of Product Strategy
and Ken Melchin, SUGAR CRM, Channel Sales Manager, NE

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EnableIT SugarUK named as SugarCRM's Global Partner of the Month

19th August, 2011 - SugarCRM Inc. announced today on their website (www.sugarcrm.com) that their Global Partner of the Month for September is EnableIT Technologies (SugarUK).


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Jonathan Stark - Social Experimenter or a Marketing Genius?

Jonathan Stark is currently running a very interesting Social sharing experiment. He has published his Starbucks card for anyone to download onto their smartphone, and is allowing people to buy coffee on him.

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SugarCRM Tip of the Day - Date Range Search not working

Since the launch of SugarCRM version 6.2, it has been possible for a dedicated Date Range search to be performed within the Basic and Advanced Search sections of modules.
This enhances the original month search previously given as a tip on our blogs by expanding it to search across more than one month or just a few days.

It has become apparent, however, that the date range search doesn't always appear to work straight out of the box.
In order to resolve the issue, follow the simple instructions below.

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